Governance

At Action, we believe that it’s not just about what is on the shelves. Our behaviour as individuals and as a company also matters. If people do not trust us, they will not shop at Action. That’s why we work with clear standards and a reliable governance system, so we take the right decisions and act with integrity.

We manage our company in line with our formula: simple and straightforward, with a clear distinction between what is done centrally at group level and what is done locally in the countries. Country management focuses on operational excellence and performance. With the centralised functions at our international headquarters are responsible for areas such as commerce, logistics, marketing and technology.

International headquarters and country offices

At Action’s international headquarters, teams develop and share expertise in areas including HR, IT, Legal, Finance, Marketing and Communications. Our sourcing team is active worldwide. Action country offices, meanwhile, focus mainly on store operations, HR services and continuing to grow our store network.

How Action is organised

Action’s executive directors – CEO Hajir Hajji and CFO Joost Sliepenbeek – are responsible for the company’s overall strategy, management and performance. Together, they form the Executive Board, assisted by an Executive Committee of senior leaders from across the business.

3i Group 

Responsibility for our performance lies with our Board, which consists our CEO and CFO and seven non-executive directors from the retail, finance, healthcare and other business sectors.